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Pet Medication Treats Pill Support

privacy policy


JAPAN PREMIUM Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of the personal information (information that can identify a specific individual) entrusted to us by our customers, and handles it appropriately based on laws and regulations, national guidelines and other norms regarding its handling. In addition, we have established the following personal information protection policy, and we will implement this in order to strive for further improvement and development of our services in a sound and safe manner.

Scope of application of personal information handling

Regarding the handling of personal information, it will be applied when you use our site to purchase pets, medication, pill support products, contact us, subscribe to e-mail magazines, etc.
Personal information collected when customers use our site will be managed in accordance with our policy regarding the handling of personal information.

Purpose of use of personal information

In addition to the purpose of providing this service, we will use the personal information and order information (including information related to the customer's order history) collected from the customer for the purposes set forth in the following items. You may.
We will not use your personal information for purposes other than the provision of this service or the purposes specified below.
(1) When introducing our products and services to customers
(2) When the Company performs order procedures, confirmation of order details, and change procedures on behalf of the customer.
(3) When responding to inquiries from customers
(4) To request customers to provide their opinions and impressions of our services
(5) To use for the purpose for which the Company has separately contacted the customer and obtained individual consent
(6) To create statistical data classified by customer attributes (age, address, etc.)
(7) To provide and display information transmission and services that suit each customer's preferences

Safety management of personal information

In order to ensure the accuracy and safety of personal information, we will implement reasonable safety measures against access management to personal information, restrictions on the means of taking it out, unauthorized access, leakage, loss, destruction, falsification, etc. In addition, in the unlikely event that an accident related to personal information such as leakage occurs, we will promptly take appropriate measures including measures to prevent recurrence.

Deposit of personal information

The Company may entrust work to the extent necessary to achieve the clearly stated purpose of use. In that case, we will appropriately manage and supervise the subcontractor.
(Subcontractors include shipping companies, printing companies for sending direct mail, and consignment companies for collection in the case of non-payment of goods.)

Disclosure of Personal Information to Third Parties

We will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases.
(1) When there is consent of the person to provide information
(2) When disclosure is requested based on laws and regulations from public institutions such as government offices
(3) When disclosing personal information to business partners related to the operation of this site. However, in this case, the information to be disclosed will be limited to the necessary scope only, and the disclosure party will be obliged to manage personal information by contract or the like.

About cookies

A cookie is a piece of data stored on your hard drive that contains information about you. The use of cookies is in no way linked to personally identifiable information on our site. You can still use our site even if you refuse cookies.
This site uses cookies on product detail pages and shopping carts. If you refuse cookies, the shopping cart will not work. We do not use cookies for the purpose of collecting unnecessary information. When purchasing in the cart format (not limited to our shop), we recommend that you enable cookies in your browser settings.
Cookies are not used for purposes other than displaying the cart and your own purchase history, so please enable cookies on your browser when purchasing in cart format.
Our site uses cookies to collect access logs to help improve the usability of the site, and to save the trouble of entering personal information when the customer visits the site again, so that it can be used more conveniently. There is a page that uses .

Other items to confirm regarding privacy on the Internet

(1) Please be aware that if you voluntarily disclose personal information on the Internet, such as bulletin boards, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers must be aware that they transmit information at their own risk.
(2) Third-party sites and services that can be accessed through this website, or companies that collect personal information through sweepstakes, sales promotion activities, etc., have their own privacy policies and data that are independent of our company. We have a collection policy. We do not assume any obligation or responsibility for the terms and activities of these independent third parties.

Change and notification of handling of personal information

The Company may change the content of the handling of this personal information due to business needs of the Company, the enforcement of new laws and regulations, amendments to existing laws and other circumstances.
Subject to change without prior notice. If we make any changes, we will notify you by posting them on this website.
Please check the latest contents of this page when using.
If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the contact information below.

Personal Information Manager and Disclosure/Correction/Deletion

The affiliation and contact information of the manager of personal information of members, and the contact information when members wish to disclose, correct, or delete their own personal information are shown below.
If you wish to disclose, correct or delete personal information, please contact us by phone or email. Please note that we will confirm your identity at that time.

Inquiries regarding personal information protection policy

Person in charge of personal information management Hitoshi Ouchi
2-8-19 Ginza, Chuo-ku, Tokyo
Click here for email inquiries

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