top of page
Pet Medication Treats Pill Support

Notation based on the Act on Specified Commercial Transactions

Company Profile

JAPAN PREMIUM Co., Ltd.
Distributor name: JAPAN PREMIUM Co., Ltd. (Japan Premium))
Sales manager: Yoshimitsu Nakamura
Location: 2-8-19 Ginza, Chuo-ku, Tokyo 104-0061
Manufacturer: JAPAN PREMIUM Co., Ltd. (Japan Premium) Kuriyama Factory
Address: 1-59 Asahidai, Kuriyama-cho, Yubari-gun, Hokkaido 069-1507

TEL: 0123-76-7701 (10:00-12:00 / 13:00-17:00 excluding weekends and holidays)
mail: customer@pillsupport.jp

Necessary payment other than products

■ Consumption tax

■ postage
It will be a uniform 360 yen per package (uniform nationwide Yu-Packet * tax included).

■ In the case of credit card payment
You can pay with credit cards of 6 major international brands (Visa, MasterCard, JCB, American Express, Diners Club International, Discover). Payment fee is free. This site uses the Stripe payment service for non-retention of credit card information, so there is no need to worry about data leakage.
Some credit card companies have a minimum amount.
For details, please contact your credit card company directly.


*The service cannot be used in the following cases. Please note.
・Post office delivery ・Transportation company business office delivery (collection at business office)
・Transfer of products
・Delivery at a convenience store
*We may contact you to confirm your identity. Please note.

Delivery time

After receiving your order, we will ship it within 3 business days.
Delivery will comply with the transportation rules of Japan Post Yu-Packet.
Reservations and backordered products will be shipped after arrival.

About returns and exchanges

In case of "defective product or our mistake", we will exchange or refund at our expense.
We will send you a new item as soon as possible at our expense for both shipping and handling.

Returns are subject to the following terms and conditions
In case of "defective product or our mistake

  • Return period

We guarantee that you will receive a refund if you contact us within 7 days of receipt of the product.

  • How to return goods

Please send back the defective product to our company by cash on delivery.
We will ship a replacement product or refund your money within 3 business days.

  • Return address

Yubari-gun, Hokkaido 069-1507
1-59 Asahidai, Kuriyama-cho, Yubari-gun, Hokkaido
JAPAN PREMIUM Corporation Pill Support Section

bottom of page